Virtual PBX
How do I use the phone books on 3CX?
3CX has Company and Personal contacts. You will see this on your iPhone app and the Webclient. Personal contacts are visible to the extension user only and Company contacts are available to all extensions. So, where you have customers that you want ...
Do you have any manuals on how to use the 3CX webclient and apps?
This video shows you how to use the web client. https://youtu.be/0bvpLLDb5xE This video shows you how to use the iOS app https://youtu.be/iR7R9KeRFXQ This video shows you how to use the Android app https://youtu.be/JECLkI-gcj0 This video shows you ...
How to Park and UnPark Calls on 3CX
Parking Orbits Imagine parking orbits as “rooms” within 3CX. Calls can be placed into these “rooms” by transferring them from your IP phone or 3CX client. There are 10 rooms available and shared, unrestricted, between all users. A max. total of 64 ...
How to log in/out of the Q on 3CX PBX
*62 - Log extension in to queues *63 - Log extension out of queues
Putting an agent in and out of the queue on Asterisk Based Virtual PBX
Queue Agents *96 – login the queue agent owning the extension If you are an agent in a queue and you want to take calls from your personal extension, you can dial *96 from your extension phone keypad in order to login to the system. You will be ...