Sites with Multiple AP's across core and remote switches - if devices aren't appearing in the list when OvrC Hub scans

Sites with Multiple AP's across core and remote switches - if devices aren't appearing in the list when OvrC Hub scans

Scenario: 24 port switch in the rack with AP(s) cabled to it, plus cable to a 5port switch with PoE passthrough providing data and power to a remote AP.

Issue: OvrC hub did site scan but was not listing all devices on site, took a couple of scans and a reboot to get the whole site referenced

Araknis support response:

There should not an issue with WAPs being remote to the core switch, however there are a few things I would want to look at:
  • Is STP enabled, with the priority lowered to 4096 on the core switch (AN-210-SW-R-24-POE).
    Make sure the Root Address and Bridge Address are matching to ensure proper network traffic flow


  • Have you ran a site survey on the Access Points to make sure they are not interfering with each other
    • Look for anything that says D4:6A:91:XX:XX:XX (our mac address scheme) and make sure  the signal is between -68 to -78
    • Also choose a channel (1, 6, or 11) that is not saturated.
    • In the example below, there is only 1 AP in the system but this should give you an idea If there are other factors causing the AP not receive packets


 


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